TRAVEL + LEISURE

NGURAH RAI INTERNATIONAL AIRPORT IMPLEMENTS CUTTING-EDGE AUTOGATE SYSTEM TO EXPEDITE IMMIGRATION PROCEDURES

Transforming Travel: Ngurah Rai Airport Leads Indonesia's Technological Evolution in Immigration Procedures

30.03.2024
BY WILHEMINA BOWEN
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In a move aimed at revolutionizing immigration procedures and enhancing the travel experience for both international visitors and domestic tourists, the Directorate General of Immigration has launched the operation of 30 state-of-the-art autogates at Ngurah Rai International Airport.

The introduction of these autogates marks a significant leap forward in immigration technology, with the primary objective of expediting clearance processes. Drawing inspiration from the successful implementation of similar systems in Singapore, Indonesia is set to embark on a journey towards a more seamless immigration experience.

Designed to complete immigration checks in an astonishing 15-25 seconds, these autogates will significantly reduce waiting times for travelers. "The introduction of autogate facilities significantly accelerates immigration clearance," stated Silmy Karim, Director General of Immigration. "Immigration remains committed to ongoing evaluation and development to ensure that innovations continue to operate optimally."

Ngurah Rai Airport, a bustling gateway to the picturesque island of Bali, witnesses a substantial influx of travelers, with average daily international arrivals ranging from 14,000 to 20,000 during different seasons. The implementation of the autogate system will not only streamline processes but also alleviate congestion during peak travel periods.

Integrating facial recognition technology with Border Control Management (BCM), the autogate system promises a seamless and secure immigration experience. With direct facial verification against passport or visa data, coupled with integration with the immigration warning monitoring system, authorities aim to bolster monitoring capabilities while ensuring passenger convenience.

This initiative aligns with broader digitalization efforts undertaken by the Bali Immigration Office since 2023. A total of 80 autogate units are slated for installation, with 60 units earmarked for the arrival area and the remainder for departure. This concerted effort underscores Indonesia's commitment to embracing technological advancements to meet the evolving needs of the tourism industry.

While Ngurah Rai Airport heralds the arrival of these cutting-edge autogates, Soekarno-Hatta International Airport proudly boasts the largest autogate system in Indonesia, comprising a total of 78 autogates. As the nation continues to embrace innovation in immigration technology, travelers can expect smoother journeys and enhanced efficiency at airports nationwide.

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