TECHNOLOGY

HIDDEN DIGITAL LOAD: HOW TECHNOLOGY INCREASES WOMEN'S MENTAL BURDEN AT HOME

Examining the Digital Divide: How Technology Amplifies Women's Hidden Burden at Home

08.10.2024
BY WILHEMINA BOWEN
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In today’s digital age, the balance of household responsibilities continues to fall unevenly on women, who often shoulder the majority of day-to-day online tasks for their families. Despite increasing involvement from men in parenting, women remain the primary organizers of family life, leading to what experts describe as a substantial mental workload compounded by technology.

A recent experience highlights this ongoing challenge. A mother received a notification from her child's school chat group about a dress-up day and immediately scrambled to put together an outfit, often before her partner has a chance to lend a hand. This scenario is all too familiar for many families. Research has shown that, in heterosexual relationships, women not only manage more visible tasks but also carry the burden of “hidden labor”—the anticipatory, planning, and organizing tasks essential for smooth family functioning. This hidden labor creates a complex interplay of cognitive and emotional responsibilities, making women particularly susceptible to digital overload and burnout.

Yang Hu, the lead author of a cross-national study conducted at Lancaster University, points out that women are exposed to a "double burden" of digital communication in both work and family life. The study analyzed data from over 6,600 parents across 29 countries, revealing that while men primarily use technology in work settings, women frequently juggle digital responsibilities at home and in their professional lives. The pandemic exacerbated this issue, with women being 1.6 times more likely than men to engage in extensive digital communication related to both their job and family.

Community dynamics reflect this imbalance, as seen in a local mothers' group with hundreds of active participants, compared to a quieter fathers' group. One mother reported dividing communication duties with her partner—she handles the lively class chats, while he manages the quieter emails. However, the immediacy of texting often results in her taking on more digital responsibilities, such as managing grocery orders and purchasing school supplies online.

Despite a shared intention for egalitarian partnerships, traditional gender patterns often seep into modern technology use. Recognizing the role technology plays in distributing household responsibilities is crucial for couples aiming to better share the load. Digital devices have blurred the lines between work and personal life, making it increasingly difficult to identify tasks as either recreational or labor-intensive, which obscures the true extent of women's contributions.

Moreover, many women work flexibly, often taking on part-time roles to accommodate childcare needs. This leads to what is known as the "flexibility paradox," where flexible working arrangements can further entrench the primary caregiver role traditionally held by women. Heejung Chung, a sociologist at King’s College London, notes that women who work from home often face pressure to manage household responsibilities, a boundary that fathers are less likely to cross.

The impact of this hidden workload extends beyond individual families. It contributes to gender pay disparities, increased stress levels, and diminished relationship satisfaction. Women continue to bear the brunt of cognitive and emotional labor, managing tasks that often go unseen but are vital for family well-being.

While progress has been made over the past 50 years, with men taking on more childcare duties, there is still a considerable way to go. Couples can begin to even the scales by clearly delineating tasks so that both partners engage in the entirety of household responsibilities. For instance, one partner can handle online grocery shopping while the other cooks, ensuring a more balanced distribution of labor.

Chung advocates for a more proactive approach to sharing digital communication responsibilities, including planning extracurricular activities or participating in community groups. An effective solution can be as simple as maintaining a shared calendar to coordinate schedules, thereby ensuring both partners stay informed without constant check-ins.

To achieve a more equitable division of domestic labor, fathers must actively participate in childcare, supported by policies such as paid shared parental leave. Encouraging shared parenting responsibilities not only facilitates equal workload distribution but also fosters a sense of joint accountability.

As society grapples with the dual expectations of women to maintain careers while serving as primary caregivers, breaking the persistent assumptions surrounding parenting roles is essential for fostering meaningful change. Countries like Sweden have demonstrated that equitable parental leave can lead to fairer distribution of caregiving responsibilities.

Bringing visibility to the often-overlooked digital labor women perform is crucial. Strategies might include involving fathers in local parenting chat groups, encouraging them to organize playdates, and sharing the burdens of managing school-related digital communication. By fostering collaboration in all aspects of family life, households can work towards alleviating the disproportionate digital load carried by women.

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