32 BRANDS WIN AWARDS AT INDONESIA INDUSTRY OUTLOOK 2023
There were 32 award winners from different industries.
The Indonesia Industry Outlook (IIO) is an event that highlights the achievements of Indonesia's industries. On March 16, 2023, the Indonesia Industry Leadership (ILA) award was presented for the first time since the IIO's inception in 2020. The winners of the award were determined through research conducted by Inventure-Alvara on consumer preferences across six major cities in Indonesia.
The criteria for assessing industrial leadership are based on the three value disciplines implemented by market leaders, which were developed by Michael Tracy and Fred Wiersema. These are Product Leadership, Customer Intimacy, and Operational Excellence.
The winners of the ILA 2023 Awards were announced at the event. There were 32 award winners from different industries, including banking, insurance, property, retail, hotel, resto & cafe, tourism, telecommunication & media, automotive, technology, and moslem industries.
Some of the winners include Bank Central Asia, Bank Mandiri, Allianz, Sinar Mas Land, Super Indo, Metro Department Store, Tiket.com, Tokopedia, and Netflix Indonesia. These companies were recognized for their ability to innovate, serve and manage customers, and carry out effective processes, and for overcoming difficult challenges in their respective industries.
The IIO 2023 Awards aim to emphasize the importance of having a unique value proposition that includes innovation management, customer management, and operation and process management. The awards also serve as an appreciation for companies that have successfully adapted and continued to grow amidst challenges and disruptions in their industries.
Yuswohady, the Founding Chairman of IIO, highlighted the difficulty of determining the winners but emphasized the importance of the message that the event conveyed. The IIO aims to inspire and motivate Indonesian industries to continue to innovate and excel in their respective fields.
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